Hope’s Door New Beginning Center provides hope and healing to victims of domestic violence and their children.

Hope's Door New Beginning Center is a non-profit organization that is dedicated to building lives without violence in our community.

We help individuals and families escape and heal from domestic abuse, dating abuse and family violence through our free trauma-informed services.

Our community educators enhance the community’s capacity to recognize and respond to abuse through free educational programming to schools and organizations, while our certified BIPP facilitators help individuals who have exhibited controlling or abusive behaviors in the past achieve healthy and non-violent conflict resolution skills.

Our Impact on the Community

Hope’s Door New Beginning Center provides hope and healing to victims of domestic violence and their children. In 2021, our crisis advocates answered 7,932 calls to our emergency hotline and we provided 8,334 nights in our emergency shelters for adults and children fleeing abuse.

Once those individuals were ready to move to their own place, we assisted 172 families through our transitional housing program. All clients, adults and children, are eligible for counseling and 8,874 hours of adult trauma support and 899 hours of child trauma support were provided last year.  Additionally, our legal department provided 1,245 hours of legal services to clients.

Our community educators educated 5,946 individuals with one hour or more of direct education, and 546 clients were served through our Battering Intervention and Prevention Program (BIPP).

Plano and Garland locations

Hope’s Door New Beginning Center has two Outreach Centers and two shelters, one each in Plano and Garland.  In 2016, two separate organizations, Hope’s Door and New Beginning Center, merged together to form one agency.  Services are provided free of charge to individuals and families affected by domestic abuse.

More information

For more information about our agency or the services we provide, please call our Outreach Center at (972) 422-2911 or send an email to info@hdnbc.org.  If you need immediate help, please call our 24-Hour Hotline at 972-276-0057 or 911 if you are in physical danger.

Help is available

If you are or think you might be in an abusive relationship, know that you are not alone, it is not your fault, and help is available. Call our 24-hour Hotline at (972) 276-0057 and speak with an advocate today.

Stay connected with us.

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Plano Outreach Center

860 F Ave. Suite 100
Plano, TX 75074
Phone: (972) 422-2911

Hours of operation
Monday – Friday: 9:00 am to 5:00 pm
Saturday – Sunday: Closed

Garland Outreach Center

218 N. 10th St.
Garland, TX 75040
Phone: (972) 422-2911

Hours of operation
Monday – Friday: 9:00 am to 5:00 pm
Saturday – Sunday: Closed

Resale Store

2129 W. Parker Rd. Suite 300
Plano, TX 75023
Phone: (972) 769-0610
Hours of operation
Monday – Saturday: 12:00 pm to 6:00 pm
Sunday: Closed