Our Mission

The mission of Hope’s Door New Beginning Center is to offer intervention and prevention services to individuals and families affected by intimate partner and family violence and to provide education programs that enhance the community’s capacity to respond.

Our History

Hope’s Door, located in Plano, was established in 1985 as the result of a local needs assessment study commissioned by the Junior League of Plano.  At that time, Collin County was the only densely populated area without a full-service shelter for victims of domestic violence.  While searching for a permanent facility to house the shelter, Hope’s Door offered safe shelter to victims of abuse using community hotels and a 24-hour crisis line.  The shelter was opened in March 1989.

New Beginning Center, located in Garland, was established in 1983 by the members of the Garland Service League and initially provided women’s counseling services.  The New Beginning Center emergency shelter opened in 1998 which also added a fully staffed 24-hour crisis hotline.

Over time, both agencies were able to offer more extensive counseling services for adults, children, and adolescents, legal services, transitional housing, an education center, and a Battering Intervention and Prevention Program (BIPP).

In 2016, the organizations merged to form Hope’s Door New Beginning Center and continue to provide services in Dallas, Garland, Plano, and the surrounding cities in North Texas.

Stay connected with us.

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Plano Outreach Center

860 F Ave. Suite 100
Plano, TX 75074
Phone: (972) 422-2911
Fax: (972) 423-4154
Hours of operation
Monday – Friday: 9:00 am to 5:00 pm
Saturday – Sunday: Closed

Garland Outreach Center

218 N. 10th St.
Garland, TX 75040
Phone: (972) 422-2911
Fax: (469) 910-8489
Hours of operation
Monday – Friday: 9:00 am to 5:00 pm
Saturday – Sunday: Closed

Resale Store

2129 W. Parker Rd. Suite 300
Plano, TX 75023
Phone: (972) 769-0610
Hours of operation
Monday – Saturday: 12:00 pm to 6:00 pm
Sunday: Closed