Shop to Stop Domestic Abuse! 

Hope’s Door Resale Store serves a vital role for our clients who often give up everything to flee for safety. All proceeds generated from your purchases directly fund the free programs and services for survivors of domestic abuse offered by Hope’s Door New Beginning Center.

2129 W. Parker Rd. Ste. 300
Plano, Texas 75023

Hours of Operation

Monday – Saturday: 11:00am – 6:00 pm
Sunday: 12:00pm – 6:00 pm

Donation Hours:

Tuesday – Saturday: 11:00 pm – 4:00 pm.
Donations are not accepted on Sundays or Mondays.

COVID-19 Update: Our store utilizes CASPR air purifying technology to reduce viruses and bacteria from air and surfaces 24 hours a day.  Learn more here.

You Can Have a Direct Impact

Your donation of new or gently used items help fund prevention and intervention services in your community. Your items may directly benefit one of our clients as they come to shop in our store. Through our Voucher Program, clients use vouchers to get what they need at the Resale Store for no charge. Remaining items are sold to the public.

How Do I Donate Items?

We do not pick up donations. Please bring donations between 11:00am – 4:00pm Tuesday – Saturday to our Resale Store in Plano.  Ring the bell next to the purple door on the side of the building and one of our volunteers or employees will be happy to help you.

Please call the store at 972-769-0610 in advance of dropping off large amounts of donations and large items such as furniture.

Donation Guidelines

We accept:

  • Clothing (men’s, women’s, children)
  • Small electronics (cell phones, computers, tablets, monitors, keyboards)
  • Personal accessories (belts, jewelry, handbags/purses, scarves)
  • Luggage
  • Shoes
  • Household items
  • Decorative accessories
  • Furniture
    • furniture must be in good condition: no odors, holes, stains, rips, or broken pieces. Please bring furniture to the front doors after our staff has inspected it. We reserve the right to refuse furniture that is not in re-sellable condition.

Unfortunately, we do not accept:

  • Used mattresses
  • Televisions
  • Any product subject to consumer recall (car seats, high chairs, cribs, etc.)
  • Used undergarments (includes socks, stockings, tights)
  • Any small or large electronic appliance (coffee makers, can openers, dishwashers, washers, dryers, ovens, printers)
  • Any item with cracked or broken glass or other damage
  • DVDs, cassette tapes, VHS tapes
  • Books

Hope’s Door Resale Store on Facebook

Check out our Hope’s Door Resale Store page on Facebook to learn more about our latest sales, see pictures of the interior of the store and the types of high-end items we sell, and leave a comment or two.

Thank you to our loyal customers, donors and volunteers who help make this funding stream for our clients possible.

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Plano Outreach Center

860 F Ave. Suite 100
Plano, TX 75074
Phone: (972) 422-2911
Fax: (972) 423-4154
Hours of operation
Monday – Friday: 9:00 am to 5:00 pm
Saturday – Sunday: Closed

Garland Outreach Center

218 N. 10th St.
Garland, TX 75040
Phone: (972) 422-2911
Fax: (469) 910-8489
Hours of operation
Monday – Friday: 9:00 am to 5:00 pm
Saturday – Sunday: Closed

Resale Store

2129 W. Parker Rd. Suite 300
Plano, TX 75023
Phone: (972) 769-0610
Hours of operation
Monday – Saturday: 11:00 pm to 6:00 pm
Sunday: 12:00 pm to 6:00 pm